Work Experience

Support Intern

KyraHosting Ltd.

04/2019 - 07/2019

At KyraHosting, I provided support for many services to clients through Discord and the WHMCS ticket panel. This was my starting point of gaining experience in the business environment and handling customers.

Technical Intern

Solsoft Ltd.

07/2019

At Solsoft, I mainly worked as a technical intern, however, I was also allowed to shadow many other departments, giving me a wide understanding of the business environment. Additionally, during my one-week placement, I wrote an analytical document assessing product benefits.

Java Developer

SpaceCadets

03/2019 - 04/2020

I worked at SpaceCadets for a decent amount of time, and through working there, I have gained a huge amount of expertise in the development of Java plugins for Minecraft, as well as advancing my coding experience in general. One of the main focuses whilst working at SpaceCadets was to code more efficient plugins in order to increase capacity.

Support Representative

Cube Development

04/2018 - Present

I am an ongoing support representative for Cube Development in my free time, where I give support for many Java products. This was where I was also encouraged to learn Java, which has now become a big part of my experience.

Skills

Java

80%

Customer Support

55%

Contact Info

Zak Shearman
United Kingdom